@if ($allowreply)
    @if ($ticket->status != 'Closed' && $ticket->status != 'Suspend' )
        <div class="card replyTcktContainer">

            @if($comments->isNotEmpty())

            @if($ticketdraft != null)<span class="badge badge-warning-light py-1 ms-2 clear-drafts"><i class="feather feather-edit-2" ></i> {{lang('Draft')}}
                <a href="javascript:void(0)" class="ms-2" data-id="{{$ticketdraft->id}}" id="draftdelete" data-bs-toggle="tooltip" data-bs-placement="bottom" data-bs-original-title="Delete"><i class="feather feather-trash-2 text-danger fs-16"></i></a></span>@endif

                <div class="panel-group1" id="accordion1">
                    <div class="panel panel-default overflow-hidden br-7">
                        <div class="panel-heading1 panel-arrows">
                            <h4 class="panel-title1">
                            <a class="accordion-toggle collapsed bg-secondary" data-bs-toggle="collapse"
                                data-parent="#accordion" href="#collapseFour" aria-expanded="false">
                            <i class="feather feather-edit-2"></i>

                            {{lang('Reply Ticket')}}</a>
                            </h4>
                        </div>

                        <div id="collapseFour" class="panel-collapse collapse" role="tabpanel" aria-expanded="false">
                            <div class="panel-body p-0">
                            @else
                                <div class="card-header  border-0 justify-content-between">
                                    <h4 class="card-title">{{lang('Reply Ticket')}}@if($ticketdraft != null)<span class="badge badge-warning-light py-1 ms-2"><i class="feather feather-edit-2" data-bs-toggle="tooltip" ></i> {{lang('Draft')}}
                                        <a href="javascript:void(0)" class="ms-2" data-id="{{$ticketdraft->id}}" id="draftdelete" data-bs-toggle="tooltip" data-bs-placement="bottom" data-bs-original-title="Delete"><i class="feather feather-trash-2 text-danger fs-16"></i></a>

                                        </span>
                                        @endif</h4>
                                    <span id="replyStatus"></span>
                                </div>
                            @endif


                            <form method="POST" action="{{url('admin/ticket/'. encrypt($ticket->ticket_id))}}" id="draft_form" enctype="multipart/form-data">
                                @csrf


                                @if($ticketdraft != null)
                                    <input type="hidden" name="draft_id" value="{{ $ticketdraft->id }}">
                                @endif

                                <input type="hidden" name="ticket_id" value="{{ $ticket->id }}">
                                <div class="card-body status cannedresponse-custom">
                                    <div class="col-md-12 col-sm-12 ps-0 ps-lg-1 pb-5 pe-0">
                                        <div class="d-lg-flex justify-content-between">
                                            <div class="d-flex flex-fill flex-xl-nowrap flex-wrap align-items-center">
                                                <label class="form-label me-2 flex-shrink-0">{{lang('Canned Response')}}</label>
                                                <div class="flex-1 mb-2 mb-lg-0">
                                                    <select name="cannedmessage" id="cannedmessagess" class="cannedmessage select2 form-control mw"  data-placeholder="{{lang('Select Canned Messages')}}">
                                                        <option value="" label="Select  Canned Messages"></option>
                                                        @foreach ($cannedmessages as $cannedmessage=>$cm)
                                                        <option value="{{$cannedmessage}}">{{$cm->title}}</option>
                                                        @endforeach
                                                    </select>
                                                </div>
                                            </div>
                                            <span id="replyStatus"></span>
                                        </div>
                                    </div>

                                    <div class="form-group">
                                        <textarea class="summernote form-control @error('comment') is-invalid @enderror" rows="6" cols="100" name="comment" id="summernoteempty" aria-multiline="true">@if($ticketdraft != null) {!! $ticketdraft->description !!} @else {{old('comment')}} @endif</textarea>
                                        <span class="text-danger" id="descriptionError"></span>
                                        @error('comment')
                                        <span class="invalid-feedback d-block" role="alert">
                                        <strong>{{ lang($message) }}</strong>
                                        </span>
                                        @enderror
                                        <span class="text-danger" id="commentError"></span>
                                    </div>
                                    @if(setting('enableGeminiApi') == 'on')
                                        <div class="btn-group mb-3 geminiai" style="position: relative;">
                                            <button type="button" aria-label="anchor" id="buttonvaluechange" class="btn-reply btn-outline-primary btn shadow-none" href="javascript:void(0)">Generate Text</button>
                                            <button type="button" class="btn btn-primary dropdown-toggle dropdown-toggle-split shadow-none buttonvaluechange" data-bs-toggle="dropdown" aria-expanded="false">
                                            <span class="visually-hidden">Toggle Dropdown</span>
                                            </button>
                                            <input type="hidden" id="changeaccordinglydropdown" value="Generate Text">
                                            <ul class="dropdown-menu" style="">
                                            <li><a class="dropdown-item" href="javascript:void(0)"  id="generatetext">Generate Text</a></li>
                                            <li><a class="dropdown-item" href="javascript:void(0)"  id="improvetext">Improve Text</a></li>
                                            </ul>

                                        </div>
                                        <div id="loading" class="spinner-border text-primary" role="status" style="display: none;">
                                            <span class="visually-hidden">Loading...</span>
                                        </div>
                                    @endif

                                    {{-- <div id="loading" class="spinner-border text-primary" role="status" style="display: none;">
                                        <span class="visually-hidden">Loading...</span>
                                    </div> --}}

                                    {{-- Creates a separate div for AI generated text --}}
                                    <div id="generated-text" class="form-control p-3 d-none">
                                        <i class="fa fa-times close-icon float-end" id="close-btn" style="cursor: pointer;"></i>
                                        <p id="generated-description"></p>
                                        <button type="button"class="btn btn-info ms-auto" id="regenerate-btn">Regenerate</button>
                                        <button type="button" class="btn btn-success ms-2" id="use-btn">Use</button>
                                    </div>

                                    <div class="form-group mt-2">
                                        <label class="form-label">{{lang('Upload File', 'filesetting')}}</label>
                                        <div class="file-browser">
                                        <div class="needsclick dropzone" id="document-dropzone" data-id="@if($ticketdraft != null){{$ticketdraft->getMedia('ticketdrafts')->count() >= 1 ? $ticketdraft->getMedia('ticketdrafts')->count() : 0}} @else 0 @endif"></div>
                                        </div>
                                        <small class="text-muted"><i>{{lang('The file size should not be more than', 'filesetting')}} {{setting('USER_FILE_UPLOAD_MAX_SIZE')}}{{lang('MB', 'filesetting')}}</i></small>
                                    </div>
                                    @if($ticketdraft != null)
                                    <div class="d-flex align-items-center">
                                        @foreach ($ticketdraft->getMedia('ticketdrafts') as $ticketdrafts)
                                            <div class="file-image-1 m-1 removespruko{{$ticketdrafts->id}}">
                                                <div class="product-image">
                                                {{-- here we have to get provider files --}}
                                                    <a href="javascript:void(0);">
                                                        <img src="{{ route('getImage.url', ['imagePath' =>$ticketdrafts->id.'*'.$ticketdrafts->file_name,'storage_disk'=>$ticketdrafts->disk ?? 'public'])}}" class="br-5" alt="{{$ticketdrafts->file_name}}">

                                                    </a>
                                                    <ul class="icons">
                                                        <li>
                                                            <a href="javascript:void(0)" class="action-btns" data-id="{{$ticketdrafts->id}}" id="ticketdraftimg" data-bs-toggle="tooltip" data-bs-placement="bottom" data-bs-title="Delete"><i class="feather feather-trash-2 text-danger fs-16"></i></a>
                                                        </li>
                                                    </ul>
                                                </div>
                                            </div>
                                            @endforeach
                                        </div>
                                    @endif
                                    <div class="form-group">
                                        <div class="custom-controls-stacked d-md-flex" id="text">
                                            <label class="form-label mt-1 me-5">{{lang('Status')}}</label>
                                            <label class="custom-control form-radio success me-4">
                                            @if($ticket->status == 'Re-Open')
                                            <input type="radio" class="custom-control-input hold sprukostatuschange" name="status"  id="Inprogress1" value="Inprogress"
                                            {{ $ticket->status == 'Re-Open' ? 'checked' : '' }} >
                                            <span class="custom-control-label">{{lang('Inprogress')}}</span>
                                            @elseif($ticket->status == 'Inprogress')
                                            <input type="radio" class="custom-control-input hold sprukostatuschange" name="status"  id="Inprogress2" value="{{$ticket->status}}"
                                            {{ $ticket->status == 'Inprogress' ? 'checked' : '' }} >
                                            <span class="custom-control-label">{{lang('Inprogress')}}</span>
                                            @else
                                            <input type="radio" class="custom-control-input hold sprukostatuschange" name="status" id="Inprogress3" value="Inprogress"
                                            {{ $ticket->status == 'New' ? 'checked' : '' }} >
                                            <span class="custom-control-label">{{lang('Inprogress')}}</span>
                                            @endif
                                            </label>
                                            <label class="custom-control form-radio success me-4">
                                            <input type="radio" class="custom-control-input hold sprukostatuschange" name="status" id="closed" value="Solved" >
                                            <span class="custom-control-label">{{lang('Solved')}}</span>
                                            </label>
                                            <label class="custom-control form-radio success me-4">
                                            <input type="radio" class="custom-control-input sprukostatuschange" name="status" id="onhold" value="On-Hold" @if(old('status') == 'On-Hold') checked @endif {{ $ticket->status == 'On-Hold' ? 'checked' : '' }}>
                                            <span class="custom-control-label">{{lang('On-Hold')}}</span>
                                            </label>
                                        </div>

                                        @if(setting('ticketrating') == 'off')
                                            <div class="switch_section d-none" id="ratingonoff">
                                                <div class="d-flex d-md-max-block mt-4 ms-0">
                                                    <a class="onoffswitch2">
                                                        <input type="checkbox" name="rating_on_off" id="rating_on_off" class=" toggle-class onoffswitch2-checkbox sprukoregister" value="yes" @if(setting('ticketrating') == 'off') checked="" @endif>
                                                        <label for="rating_on_off" class="toggle-class onoffswitch2-label" ></label>
                                                    </a>
                                                    <label class="form-label ps-3 ps-md-max-0">{{lang('Rating page to customer')}}</label>
                                                    <small class="text-muted ps-2 ps-md-max-0"><i>({{lang('If you disable this switch, you can stop rating page to the customer')}})</i></small>
                                                </div>
                                            </div>
                                        @endif
                                        @if ($ticket->tickettype !== 'emalitoticket')

                                            @if(setting('USER_REOPEN_ISSUE') == 'yes')
                                                <div class="switch_section d-none" id="reopenonoff">
                                                    <div class="d-flex d-md-max-block mt-4 ms-0">
                                                        <a class="onoffswitch2">
                                                            <input type="checkbox" name="reopen_on_off" id="reopen_on_off" class=" toggle-class onoffswitch2-checkbox sprukoregister" value="yes" @if(setting('USER_REOPEN_ISSUE') == 'yes') checked="" @endif>
                                                            <label for="reopen_on_off" class="toggle-class onoffswitch2-label" ></label>
                                                        </a>
                                                        <label class="form-label ps-3 ps-md-max-0">{{lang('Ticket Re-open')}}</label>
                                                        <small class="text-muted ps-2 ps-md-max-0"><i>({{lang('If you disable this switch, you can stop the reopen option to the customer for this ticket.')}})</i></small>
                                                    </div>
                                                </div>
                                            @endif
                                        @endif


                                    </div>
                                </div>
                                <div class="card-footer d-flex">
                                    <button type="button" class="btn btn-gray ms-auto" id="draftsave">{{lang('Save As Draft')}}</button>
                                    <button type="submit" class="btn btn-secondary deletelocalstorage ms-2" id="btnsprukodisable" value="{{lang('Reply Ticket')}}">{{lang('Reply Ticket')}}</button>
                                </div>
                            </form>
                            @if($comments->isNotEmpty())
                            </div>
                        </div>
                    </div>
                </div>
            @endif
        </div>
    @endif
@endif


<script>
    var SITEURL = '{{ url('') }}'

    $('#close-btn').on('click', function(e){
        document.getElementById('generated-text').classList.add('d-none');
        if (typingInProgress) {
            // clearTimeout(typingTimeout);
            typingInProgress = false;
        }
    })

    $('#btnsprukodisable').on('click', function(e) {
        e.preventDefault();
        $('#btnsprukodisable').html( `{{lang('Reply Ticket')}} <i class='fa fa-spinner fa-spin'></i>`);
        const noteEditable = document.querySelector('.note-editable');
        if (!noteEditable || !noteEditable.innerText.trim()) {
            $('#commentError').text('Comment Field is Required').show();
            $('#btnsprukodisable').html( "{{ lang('Reply Ticket') }}" )
            return false;
        } else {
            $('#commentError').hide();
        }

        $('#draft_form').submit();
    });

        let typingInProgress = false;
        async function textGenTextOnlyPrompt(prompt) {
            const response = await fetch(SITEURL + '/admin/generate-text', {
                method: 'POST',
                headers: {
                    'Content-Type': 'application/json',
                    'X-CSRF-TOKEN': document.querySelector('meta[name="csrf-token"]').getAttribute('content')
                },
                body: JSON.stringify({ prompt: prompt })
            });

            const data = await response.json();
            if (!typingInProgress) {
                typingInProgress = true;
                typeText(data.generated_text, 7);
                $('#generated-text').removeClass('d-none');
                $('#loading').hide();
            }
        }

        function typeText(text, speed) {
            let index = 0;
            document.getElementById('generated-description').innerHTML = '';
            function type() {
                if (index < text.length) {
                    document.getElementById('generated-description').innerHTML += text.charAt(index++);
                    setTimeout(type, speed);
                } else {
                    $('#generated-text').removeClass('d-none');
                    typingInProgress = false;
                }
            }
            type();
        }

        let selectedDrop = 'generatetext';
        $('#generatetext').on('click', function () {
            selectedDrop = 'generatetext';
            $('#changeaccordinglydropdown').val(selectedDrop);
            $('#buttonvaluechange').text('Generate Text');
        });

        $('#improvetext').on('click', function () {
            selectedDrop = 'improvetext';
            $('#changeaccordinglydropdown').val(selectedDrop);
            $('#buttonvaluechange').text('Improve Text');
        });

        $('#buttonvaluechange').on('click', function () {
            $('#commentError').text('');
            const noteEditable = document.querySelector('.note-editable');
            if (!noteEditable || !noteEditable.innerText.trim()) {
                $('#commentError').text('Comment Field is Required').show();
                return false;
            }
            const prompt = $('.summernote').val();
            $('#loading').show();
            if (!prompt) {
                toastr.error('Please enter some text to generate or improve.');
                $('#loading').hide();
                return;
            }
            if (selectedDrop == 'generatetext') {
                const generatePrompt = `Please generate a detailed and coherent text based on the following input: "${prompt}". The text should cover all key points and be suitable for use in a professional context.`;
                textGenTextOnlyPrompt(generatePrompt);
            } else {
                const improvePrompt = `Please enhance the following text to make it more professional and clear for email communication: "${prompt}". Ensure that it maintains the original meaning while improving the overall tone and readability.`;
                textGenTextOnlyPrompt(improvePrompt);
            }
        });


        // Regenerate Button - Replaces the current generated text with new text from API
        $('#regenerate-btn').on('click', function () {
            const userPrompt = $('#generated-description').text();
            $('#loading').show();
            const regeneratePrompt = `I am not satisfied with the previous text. Please provide a new version of the following text with a different approach, ensuring it remains professional and suitable for email communication: "${userPrompt}". Focus on changing the structure and wording while retaining the original meaning.`;
            document.getElementById('generated-description').innerHTML = '';
            typingInProgress = false;
            textGenTextOnlyPrompt(regeneratePrompt);
        });

        // Use Button - Copies generated text into the textarea and hides the div
        $('#use-btn').on('click', function () {
            const generatedText = document.getElementById('generated-description').innerHTML;
            const formattedText = generatedText.replace(/##|(\n)/g, (match) => {
                return match === '##' ? '' : '<br>';
            });
            $('.summernote').summernote('code', formattedText);
            $('#generated-description').html('');
            $('#generated-text').addClass('d-none');
        });



</script>