@extends('layouts.adminmaster')

@section('styles')
    <!-- galleryopen CSS -->
    <link href="{{ asset('build/assets/plugins/simplelightbox/simplelightbox.css') }}?v=1746406196" rel="stylesheet">

    <!-- INTERNAL Sweet-Alert css -->
    <link href="{{ asset('build/assets/plugins/sweet-alert/sweetalert.css') }}?v=1746406196" rel="stylesheet" />
@endsection


@section('content')
    <!--Page header-->
    @php
        $hashids = app(\Hashids\Hashids::class);
        $tickettrashedview->encrypted_id = $hashids->encode($tickettrashedview->id);
    @endphp
    <div class="page-header d-xl-flex d-block">
        <div class="page-leftheader">
            <h4 class="page-title"><span class="font-weight-normal text-muted ms-2">{{ lang('Ticket Information') }}</span>
            </h4>
        </div>
        <div class="page-rightheader ms-md-auto">
            <a href="javascript:void(0)" data-id="{{ $tickettrashedview->encrypted_id }}" class="btn btn-sm btn-danger"
                id="show-delete">
                <span> Delete Ticket </span>
                <i class="feather feather-trash-2 text-white" data-id="{{ $tickettrashedview->encrypted_id }}"
                    data-bs-toggle="tooltip" data-bs-placement="top" title="{{ lang('Delete') }}"></i>
            </a>
            <a href="javascript:void(0)" data-id="{{ $tickettrashedview->encrypted_id }}" class="btn btn-sm btn-info"
                id="show-restore">
                <span> Restore Ticket </span>
                <i class="feather feather-rotate-ccw text-white" data-id="{{ $tickettrashedview->encrypted_id }}"
                    data-bs-toggle="tooltip" data-bs-placement="top" title="{{ lang('Restore') }}"></i>
            </a>
        </div>
    </div>
    <!--End Page header-->


    <!--Row-->
    <div class="row">
        <div class="col-xl-12 col-md-12 col-lg-12">
            <div class="row">
                <div class="col-xl-9 col-lg-12 col-md-12">

                    @if ($tickettrashedview->purchasecode != null && decrypt($tickettrashedview->purchasecode) != "undefined")

                        <!-- Purchase Code Details -->
                        <div class="purchasecodes alert alert-light-warning br-13 ">
                            <div class="ps-0 pe-0 pb-0">
                                <div class="">
                                    <strong>{{ lang('Puchase Code') }} :</strong>
                                    @if (!empty(Auth::user()->getRoleNames()[0]) && Auth::user()->getRoleNames()[0] == 'superadmin')
                                        <span class="">{{ decrypt($tickettrashedview->purchasecode) }}</span>
                                    @else
                                        @if (setting('purchasecode_on') == 'on')
                                            <span class="">{{ decrypt($tickettrashedview->purchasecode) }}</span>
                                        @else
                                            <span
                                                class="">{{ Str::padLeft(Str::substr(decrypt($tickettrashedview->purchasecode), -4), Str::length(decrypt($tickettrashedview->purchasecode)), Str::padLeft('*', 1)) }}</span>
                                        @endif
                                    @endif
                                    <button class="btn btn-sm btn-dark leading-tight ms-2" id="purchasecodebtn"
                                        data-id="{{ $tickettrashedview->purchasecode }}">View Details</button>
                                    @if ($tickettrashedview->purchasecodesupport == 'Supported')
                                        <span class="badge badge-success ms-2">{{ lang('Support Active') }}</span>
                                    @elseif($tickettrashedview->purchasecodesupport == 'Expired')
                                        <span class="badge badge-danger ms-2">{{ lang('Support Expired') }}</span>
                                    @else
                                    @endif

                                </div>
                            </div>
                        </div>
                        <!-- End Purchase Code Details -->
                    @endif

                    <div class="card">
                        <div class="card-header border-0 mb-1 d-block">
                            <div class="d-sm-flex d-block">
                                <div>
                                    <h4 class="card-title mb-1 fs-22">{{ $tickettrashedview->subject }} </h4>
                                </div>
                                <div class="card-options float-sm-end ticket-status">
                                    @if ($tickettrashedview->status == 'New')
                                        <span class="badge badge-burnt-orange">{{ $tickettrashedview->status }}</span>
                                    @elseif($tickettrashedview->status == 'Re-Open')
                                        <span class="badge badge-teal">{{ $tickettrashedview->status }}</span>
                                    @elseif($tickettrashedview->status == 'Inprogress')
                                        <span class="badge badge-info">{{ $tickettrashedview->status }}</span>
                                    @elseif($tickettrashedview->status == 'On-Hold')
                                        <span class="badge badge-warning">{{ $tickettrashedview->status }}</span>
                                    @else
                                        <span class="badge badge-danger">{{ $tickettrashedview->status }}</span>
                                    @endif

                                </div>
                            </div>
                            <small class="fs-13"><i
                                    class="feather feather-clock text-muted me-1"></i>{{ lang('Created Date') }} <span
                                    class="text-muted">{{ \Carbon\Carbon::parse($tickettrashedview->created_at)->diffForHumans() }}</span></small>
                        </div>
                        <div class="card-body pt-2 readmores px-6 mx-1">
                            <div>
                                <span>{!! $tickettrashedview->message !!}</span>

                                <div class="row galleryopen">
                                    @foreach ($tickettrashedview->getMedia('ticket') as $tickettrashedviewss)
                                        <div class="file-image-1 removespruko{{ $tickettrashedviewss->id }}"
                                            id="imageremove{{ $tickettrashedviewss->id }}">
                                            <div class="product-image">
                                                <a href="{{ $tickettrashedviewss->getFullUrl() }}" class="imageopen">
                                                    <img src="{{ $tickettrashedviewss->getFullUrl() }}" class="br-5"
                                                        alt="{{ $tickettrashedviewss->file_name }}">
                                                </a>

                                            </div>
                                        </div>
                                    @endforeach

                                </div>
                            </div>
                        </div>

                    </div>
                    @php

                        $comments = $tickettrashedview
                            ->comments()
                            ->onlyTrashed()
                            ->get();

                    @endphp
                    @if ($comments->isNotEmpty())
                        <div class="card">
                            <div class="card-header">
                                <h4 class="card-title">{{ lang('conversations') }}</h4>
                            </div>

                            @foreach ($comments as $comment)
                                @if ($comment->user_id != null)
                                    @if ($comment->user_id == '741741741')
                                        <div class="card-body">
                                            <div class="d-lg-flex gap-1">
                                                @if (setting('bot_image') == null)
                                                    <img src="{{asset('uploads/profile/user-profile.png')}}"  class="media-object brround avatar-lg me-3" alt="default">
                                                @else
                                                    <img src="{{asset('uploads/profile/botprofile/'.setting('bot_image'))}}"  class="media-object brround avatar-lg me-3" alt="default">
                                                @endif

                                                <div class="d-flex">
                                                    <div class="media-body">

                                                        <h5 class="mt-1 mb-1 font-weight-semibold">{{ setting('bot_name') }} <span class="badge badge-primary-light badge-md ms-2">{{ lang('Bot') }}</span></h5>

                                                        <small class="text-muted"><i class="feather feather-clock"></i>
                                                            {{ \Carbon\Carbon::parse($comment->created_at)->diffForHumans() }}</small>
                                                        <div class="fs-13 mb-0 mt-1 text-break pe-5 custom-text custom-text-content">
                                                            {!! $comment->comment !!}
                                                        </div>

                                                    </div>
                                                </div>
                                            </div>
                                        </div>

                                    @else
                                    {{-- Admin Reply status --}}
                                        @if ($loop->first)
                                            <div class="card-body">
                                                <div class="d-sm-flex">
                                                    <div class="d-flex me-3">
                                                        <a href="#">
                                                            @if ($comment->user != null)
                                                                @if ($comment->user->image == null)
                                                                    <img src="{{ asset('uploads/profile/user-profile.png') }}"
                                                                        class="media-object brround avatar-lg" alt="default">
                                                                @else
                                                                    <img class="media-object brround avatar-lg"
                                                                        alt="{{ $comment->user->image }}"
                                                                        src="{{ route('getprofile.url', ['imagePath' =>$comment->user->image,'storage_disk'=>$comment->user->storage_disk ?? 'public']) }}">
                                                                @endif
                                                            @else
                                                                <img src="{{ asset('uploads/profile/user-profile.png') }}"
                                                                    class="media-object brround avatar-lg" alt="default">
                                                            @endif

                                                        </a>
                                                    </div>
                                                    <div class="media-body">
                                                        @if ($comment->user != null)
                                                            <h5 class="mt-1 mb-1 font-weight-semibold">
                                                                {{ $comment->user->name }}@if (!empty($comment->user->getRoleNames()[0]))
                                                                    <span
                                                                        class="badge badge-primary-light badge-md ms-2">{{ $comment->user->getRoleNames()[0] }}</span>
                                                                @endif
                                                            </h5>
                                                        @else
                                                            <h5 class="mt-1 mb-1 font-weight-semibold text-muted">~</h5>
                                                        @endif

                                                        <small class="text-muted"><i class="feather feather-clock"></i>
                                                            {{ \Carbon\Carbon::parse($comment->created_at)->diffForHumans() }}</small>
                                                        <div class="fs-13 mb-0 mt-1">
                                                            {!! $comment->comment !!}
                                                        </div>
                                                        <div class="editsupportnote-icon animated"
                                                            id="supportnote-icon-{{ $comment->id }}">
                                                            <form action="{{ url('admin/ticket/editcomment/' . $comment->id) }}"
                                                                method="POST">
                                                                @csrf

                                                                <textarea class="editsummernote" name="editcomment"> {{ $comment->comment }}</textarea>
                                                                <div class="btn-list mt-1">
                                                                    <input type="submit" class="btn btn-secondary"
                                                                        onclick="this.disabled=true;this.form.submit();"
                                                                        value="Update">
                                                                </div>
                                                            </form>
                                                        </div>

                                                        @if (Auth::id() == $comment->user_id)
                                                            <div class="row galleryopen">
                                                                @foreach ($comment->getMedia('comments') as $commentss)
                                                                    <div class="file-image-1  removespruko{{ $commentss->id }}"
                                                                        id="imageremove{{ $commentss->id }}">
                                                                        <div class="product-image  ">
                                                                            <a href="{{ $commentss->getFullUrl() }}"
                                                                                class="imageopen">
                                                                                <img src="{{ $commentss->getFullUrl() }}"
                                                                                    class="br-5"
                                                                                    alt="{{ $commentss->file_name }}">
                                                                            </a>
                                                                        </div>
                                                                        <span class="file-name-1">
                                                                            {{ Str::limit($commentss->file_name, 10, $end = '.......') }}
                                                                        </span>
                                                                    </div>
                                                                @endforeach

                                                            </div>
                                                        @else
                                                            <div class="row galleryopen">
                                                                @foreach ($comment->getMedia('comments') as $commentss)
                                                                    <div class="file-image-1  removespruko{{ $commentss->id }}"
                                                                        id="imageremove{{ $commentss->id }}">
                                                                        <div class="product-image  ">
                                                                            <a href="{{ $commentss->getFullUrl() }}"
                                                                                class="imageopen">
                                                                                <img src="{{ $commentss->getFullUrl() }}"
                                                                                    class="br-5"
                                                                                    alt="{{ $commentss->file_name }}">
                                                                            </a>
                                                                        </div>
                                                                        <span class="file-name-1">
                                                                            {{ Str::limit($commentss->file_name, 10, $end = '.......') }}
                                                                        </span>
                                                                    </div>
                                                                @endforeach

                                                            </div>
                                                        @endif

                                                    </div>


                                                </div>
                                            </div>
                                        @else
                                            <div class="card-body">
                                                <div class="d-sm-flex">
                                                    <div class="d-flex me-3">
                                                        <a href="#">
                                                            @if ($comment->user != null)
                                                                @if ($comment->user->image == null)
                                                                    <img src="{{ asset('uploads/profile/user-profile.png') }}"
                                                                        class="media-object brround avatar-lg" alt="default">
                                                                @else
                                                                    <img class="media-object brround avatar-lg"
                                                                        alt="{{ $comment->user->image }}"
                                                                        src="{{ route('getprofile.url', ['imagePath' =>$comment->user->image,'storage_disk'=>$comment->user->storage_disk ?? 'public']) }}">
                                                                @endif
                                                            @else
                                                                <img src="{{ asset('uploads/profile/user-profile.png') }}"
                                                                    class="media-object brround avatar-lg" alt="default">
                                                            @endif

                                                        </a>
                                                    </div>
                                                    <div class="media-body">
                                                        @if ($comment->user != null)
                                                            <h5 class="mt-1 mb-1 font-weight-semibold">
                                                                {{ $comment->user->name }}@if (!empty($comment->user->getRoleNames()[0]))
                                                                    <span
                                                                        class="badge badge-primary-light badge-md ms-2">{{ $comment->user->getRoleNames()[0] }}</span>
                                                                @endif
                                                            </h5>
                                                        @else
                                                            <h5 class="mt-1 mb-1 font-weight-semibold text-muted">~</h5>
                                                        @endif

                                                        <small class="text-muted"><i class="feather feather-clock"></i>
                                                            {{ \Carbon\Carbon::parse($comment->created_at)->diffForHumans() }}</small>
                                                        <div class="fs-13 mb-0 mt-1">
                                                            {!! $comment->comment !!}
                                                        </div>
                                                        <div class="row galleryopen">
                                                            @foreach ($comment->getMedia('comments') as $commentss)
                                                                <div class="file-image-1  removespruko{{ $commentss->id }}"
                                                                    id="imageremove{{ $commentss->id }}">
                                                                    <div class="product-image  ">
                                                                        <a href="{{ $commentss->getFullUrl() }}"
                                                                            class="imageopen">
                                                                            <img src="{{ $commentss->getFullUrl() }}"
                                                                                class="br-5"
                                                                                alt="{{ $commentss->file_name }}">
                                                                        </a>
                                                                    </div>
                                                                    <span class="file-name-1">
                                                                        {{ Str::limit($commentss->file_name, 10, $end = '.......') }}
                                                                    </span>
                                                                </div>
                                                            @endforeach

                                                        </div>
                                                    </div>
                                                </div>
                                            </div>
                                        @endif
                                    @endif
                                    {{-- Admin Reply status end --}}
                                @else
                                    {{-- Customer Reply status --}}

                                    <div class="card-body">
                                        <div class="d-sm-flex">
                                            <div class="d-flex me-3">
                                                <a href="#">
                                                    @if ($comment->cust->image == null)
                                                        <img src="{{ asset('uploads/profile/user-profile.png') }}"
                                                            class="media-object brround avatar-lg" alt="default">
                                                    @else
                                                        <img class="media-object brround avatar-lg"
                                                            alt="{{ $comment->cust->image }}"
                                                            src="{{ route('getprofile.url', ['imagePath' =>$comment->cust->image,'storage_disk'=>$comment->cust->storage_disk ?? 'public']) }}">
                                                        {{-- <img class="media-object brround avatar-lg"
                                                            alt="{{ $comment->cust->image }}"
                                                            src="@if (Str::contains($comment->cust->image, 'storj')) {{ route('profile.url', ['imagePath' => $comment->cust->image]) }} @else{{ asset('uploads/profile/' . $comment->cust->image) }} @endif"> --}}
                                                    @endif

                                                </a>
                                            </div>
                                            <div class="media-body">
                                                <h5 class="mt-1 mb-1 font-weight-semibold">
                                                    {{ $comment->cust->username }}<span
                                                        class="badge badge-danger-light badge-md ms-2">{{ $comment->cust->userType }}</span>
                                                </h5>
                                                <small class="text-muted"><i class="feather feather-clock"></i>
                                                    {{ \Carbon\Carbon::parse($comment->created_at)->diffForHumans() }}</small>
                                                <div class="fs-13 mb-0 mt-1">
                                                    {!! $comment->comment !!}

                                                </div>
                                                <div class="row galleryopen">
                                                    @foreach ($comment->getMedia('comments') as $commentss)
                                                        <div class="file-image-1  removespruko{{ $commentss->id }}"
                                                            id="imageremove{{ $commentss->id }}">
                                                            <div class="product-image  ">
                                                                <a href="{{ $commentss->getFullUrl() }}"
                                                                    class="imageopen">
                                                                    <img src="{{ $commentss->getFullUrl() }}"
                                                                        class="br-5" alt="{{ $commentss->file_name }}">
                                                                </a>
                                                            </div>
                                                            <span class="file-name-1">
                                                                {{ Str::limit($commentss->file_name, 10, $end = '.......') }}

                                                            </span>
                                                        </div>
                                                    @endforeach

                                                </div>
                                            </div>
                                        </div>
                                    </div>

                                    {{-- Customer Reply status end --}}
                                @endif
                            @endforeach
                        </div>
                    @endif


                </div>

                <div class="col-xl-3 col-lg-12 col-md-12">
                    <div class="card">
                        <div class="card-header  border-0">
                            <div class="card-title">{{ lang('Ticket Information') }}</div>
                        </div>
                        <div class="card-body pt-2 ps-0 pe-0 pb-0">
                            <div class="table-responsive tr-lastchild">
                                <table class="table mb-0 table-information">
                                    <tbody>

                                        <tr>
                                            <td>
                                                <span class="w-50">{{ lang('Ticket ID') }}</span>
                                            </td>
                                            <td>:</td>
                                            <td>
                                                <span
                                                    class="font-weight-semibold">#{{ $tickettrashedview->ticket_id }}</span>
                                            </td>
                                        </tr>
                                        <tr>
                                            <td>
                                                <span class="w-50">{{ lang('Category') }}</span>
                                            </td>
                                            <td>:</td>
                                            <td>
                                                @if ($tickettrashedview->category_id != null)
                                                    @if ($tickettrashedview->category != null)
                                                        <span
                                                            class="font-weight-semibold">{{ $tickettrashedview->category->name }}</span>
                                                    @else
                                                        ~
                                                    @endif
                                                @else
                                                    ~
                                                @endif

                                            </td>
                                        </tr>
                                        @if ($tickettrashedview->subcategory != null)
                                            <tr>
                                                <td>
                                                    <span class="w-50">{{ lang('SubCategory') }}</span>
                                                </td>
                                                <td>:</td>
                                                <td>
                                                    <span
                                                        class="font-weight-semibold">{{ $tickettrashedview->subcategoriess->subcategoryname }}</span>

                                                </td>
                                            </tr>
                                        @endif

                                        @if ($tickettrashedview->item_name != null)
                                        <tr>
                                            <td>
                                                <span class="w-50">{{lang('Item name')}}</span>
                                            </td>
                                            <td>:</td>
                                            <td>
                                                <span class="font-weight-semibold">{{$tickettrashedview->item_name}}</span>

                                            </td>
                                        </tr>
                                        @endif

                                        @if ($tickettrashedview->project != null)
                                            <tr>
                                                <td>
                                                    <span class="w-50">{{ lang('Project') }}</span>
                                                </td>
                                                <td>:</td>
                                                <td>
                                                    <span
                                                        class="font-weight-semibold">{{ $tickettrashedview->project }}</span>
                                                </td>
                                            </tr>
                                        @endif
                                        @if ($tickettrashedview->priority != null)
                                            <tr>
                                                <td>
                                                    <span class="w-50">{{ lang('Priority') }}</span>
                                                </td>
                                                <td>:</td>
                                                <td id="priorityid">
                                                    @if ($tickettrashedview->priority == 'Low')
                                                        <span
                                                            class="badge badge-success-light">{{ $tickettrashedview->priority }}</span>
                                                    @elseif($tickettrashedview->priority == 'High')
                                                        <span
                                                            class="badge badge-danger-light">{{ $tickettrashedview->priority }}</span>
                                                    @elseif($tickettrashedview->priority == 'Critical')
                                                        <span
                                                            class="badge badge-danger-dark">{{ $tickettrashedview->priority }}</span>
                                                    @else
                                                        <span
                                                            class="badge badge-warning-light">{{ $tickettrashedview->priority }}</span>
                                                    @endif
                                                </td>
                                            </tr>
                                        @else
                                            <tr>
                                                <td>
                                                    <span class="w-50">{{ lang('Priority') }}</span>
                                                </td>
                                                <td>:</td>
                                                <td id="priorityid">
                                                    ~
                                                </td>
                                            </tr>
                                        @endif

                                        <tr>
                                            <td>
                                                <span class="w-50">{{ lang('Opened Date') }}</span>
                                            </td>
                                            <td>:</td>
                                            <td>
                                                <span
                                                    class="font-weight-semibold">{{ \Carbon\Carbon::parse($tickettrashedview->created_at)->timezone(Auth::user()->timezone)->format(setting('date_format')) }}</span>
                                            </td>
                                        </tr>
                                        <tr>
                                            <td>
                                                <span class="w-50">{{ lang('Status') }}</span>
                                            </td>
                                            <td>:</td>
                                            <td>
                                                @if ($tickettrashedview->status == 'New')
                                                    <span
                                                        class="badge badge-burnt-orange">{{ $tickettrashedview->status }}</span>
                                                @elseif($tickettrashedview->status == 'Re-Open')
                                                    <span class="badge badge-teal">{{ $tickettrashedview->status }}</span>
                                                @elseif($tickettrashedview->status == 'Inprogress')
                                                    <span
                                                        class="badge badge-info">{{ $tickettrashedview->status }}</span>
                                                @elseif($tickettrashedview->status == 'On-Hold')
                                                    <span
                                                        class="badge badge-warning">{{ $tickettrashedview->status }}</span>
                                                @else
                                                    <span
                                                        class="badge badge-danger">{{ $tickettrashedview->status }}</span>
                                                @endif

                                            </td>
                                        </tr>
                                        @if ($tickettrashedview->replystatus != null)
                                            <tr>
                                                <td>
                                                    <span class="w-50">{{ lang('Reply Status') }}</span>
                                                </td>
                                                <td>:</td>
                                                <td>
                                                    @if ($tickettrashedview->replystatus == 'Solved')
                                                        <span
                                                            class="badge badge-success">{{ $tickettrashedview->replystatus }}</span>
                                                    @elseif($tickettrashedview->replystatus == 'Unanswered')
                                                        <span
                                                            class="badge badge-danger-light">{{ $tickettrashedview->replystatus }}</span>
                                                    @elseif($tickettrashedview->replystatus == 'Waiting for response')
                                                        <span
                                                            class="badge badge-warning">{{ $tickettrashedview->replystatus }}</span>
                                                    @else
                                                    @endif

                                                </td>
                                            </tr>
                                        @endif

                                    </tbody>
                                </table>
                            </div>
                        </div>
                    </div>

                    <!-- Customer Details -->
                    <div class="card">
                        <div class="card-header  border-0">
                            <div class="card-title">{{ lang('Customer Details') }}</div>
                        </div>
                        <div class="card-body text-center pt-2 px-0 pb-0 py-0">
                            <div class="profile-pic">
                                <div class="profile-pic-img mb-2">
                                    <span class="bg-success dots" data-bs-toggle="tooltip" data-bs-placement="top"
                                        title="{{ lang('Online') }}"></span>
                                    @if ($tickettrashedview->cust->image == null)
                                        <img src="{{ asset('uploads/profile/user-profile.png') }}"
                                            class="brround avatar-xxl" alt="default">
                                    @else
                                        <img class="brround avatar-xxl" alt="{{ $tickettrashedview->cust->image }}"
                                            src="{{ route('getprofile.url', ['imagePath' =>$tickettrashedview->cust->image,'storage_disk'=>$tickettrashedview->cust->storage_disk ?? 'public']) }}">
                                    @endif

                                </div>
                                <div class="text-dark">
                                    <h5 class="mb-1 font-weight-semibold2">{{ $tickettrashedview->cust->username }}</h5>
                                    <small class="text-muted ">{{ $tickettrashedview->cust->email }}
                                    </small>
                                </div>
                            </div>
                            <div class="table-responsive text-start tr-lastchild">
                                <table class="table mb-0 table-information">
                                    <tbody>
                                        <tr>
                                            <td>
                                                <span class="w-50">{{ lang('IP') }}</span>
                                            </td>
                                            <td>:</td>
                                            <td>
                                                <span
                                                    class="font-weight-semibold">{{ $tickettrashedview->cust->last_login_ip }}</span>
                                            </td>
                                        </tr>
                                        <tr>
                                            <td>
                                                <span class="w-50">{{ lang('Mobile Number') }}</span>
                                            </td>
                                            <td>:</td>
                                            <td>
                                                <span
                                                    class="font-weight-semibold">{{ $tickettrashedview->cust->phone }}</span>
                                            </td>
                                        </tr>
                                        <tr>
                                            <td>
                                                <span class="w-50">{{ lang('Country') }}</span>
                                            </td>
                                            <td>:</td>
                                            <td>
                                                <span
                                                    class="font-weight-semibold">{{ $tickettrashedview->cust->country }}</span>
                                            </td>
                                        </tr>
                                        <tr>
                                            <td>
                                                <span class="w-50">{{ lang('Timezone') }}</span>
                                            </td>
                                            <td>:</td>
                                            <td>
                                                <span
                                                    class="font-weight-semibold">{{ $tickettrashedview->cust->timezone }}</span>
                                            </td>
                                        </tr>
                                    </tbody>
                                </table>
                            </div>
                        </div>
                    </div>
                    <!-- End Customer Details -->
                    <!--ticke note  -->
                    <div class="card">
                        <div class="card-header  border-0">
                            <div class="card-title">{{ lang('Ticket Note') }}</div>

                        </div>
                        @php $emptynote = $tickettrashedview->ticketnote()->get() @endphp
                        @if ($emptynote->isNOtEmpty())
                            <div class="card-body  item-user">
                                <div id="refresh">

                                    @foreach ($tickettrashedview->ticketnote()->latest()->get() as $note)
                                        <div class="alert alert-light-warning ticketnote"
                                            id="ticketnote_{{ $note->id }}" role="alert">
                                            @if ($note->user_id == Auth::id())
                                            @endif

                                            <p class="m-0">{{ $note->ticketnotes }}</p>
                                            <p class="text-end mb-0"><small><i><b>{{ $note->users->name }}</b>
                                                        @if (!empty($note->users->getRoleNames()[0]))
                                                            ({{ $note->users->getRoleNames()[0] }})
                                                        @endif
                                                    </i></small></p>
                                        </div>
                                    @endforeach

                                </div>
                            </div>
                        @else
                            <div class="card-body">
                                <div class="text-center ">
                                    <div class="avatar avatar-xxl empty-block mb-4 mx-auto d-flex align-items-center justify-content-center">
                                        <svg xmlns="http://www.w3.org/2000/svg" height="50" width="50"
                                            viewBox="0 0 48 48">
                                            <path fill="#CDD6E0"
                                                d="M12.8 4.6H38c1.1 0 2 .9 2 2V46c0 1.1-.9 2-2 2H6.7c-1.1 0-2-.9-2-2V12.7l8.1-8.1z" />
                                            <path fill="#ffffff"
                                                d="M.1 41.4V10.9L11 0h22.4c1.1 0 2 .9 2 2v39.4c0 1.1-.9 2-2 2H2.1c-1.1 0-2-.9-2-2z" />
                                            <path fill="#CDD6E0" d="M11 8.9c0 1.1-.9 2-2 2H.1L11 0v8.9z" />
                                            <path fill="#FFD05C" d="M15.5 8.6h13.8v2.5H15.5z" />
                                            <path fill="#dbe0ef"
                                                d="M6.3 31.4h9.8v2.5H6.3zM6.3 23.8h22.9v2.5H6.3zM6.3 16.2h22.9v2.5H6.3z" />
                                            <path fill="#FFD15C" d="M22.8 35.7l-2.6 6.4 6.4-2.6z" />
                                            <path fill="#334A5E" d="M21.4 39l-1.2 3.1 3.1-1.2z" />
                                            <path fill="#FF7058" d="M30.1 18h5.5v23h-5.5z"
                                                transform="rotate(-134.999 32.833 29.482)" />
                                            <path fill="#40596B"
                                                d="M46.2 15l1 1c.8.8.8 2 0 2.8l-2.7 2.7-3.9-3.9 2.7-2.7c.9-.6 2.2-.6 2.9.1z" />
                                            <path fill="#F2F2F2" d="M39.1 19.3h5.4v2.4h-5.4z"
                                                transform="rotate(-134.999 41.778 20.536)" />
                                        </svg>
                                    </div>
                                    <h4 class="mb-2">{{ lang('Don’t have any notes yet') }}</h4>
                                    <span class="text-muted">{{ lang('Add your notes here') }}</span>
                                </div>
                            </div>
                        @endif
                    </div>
                    <!-- End ticket note  -->
                </div>
            </div>
        </div>
    </div>

@endsection

@section('scripts')
    <!-- galleryopen JS -->
    <script src="{{ asset('build/assets/plugins/simplelightbox/simplelightbox.js') }}?v=1746406196"></script>
    <script src="{{ asset('build/assets/plugins/simplelightbox/light-box.js') }}?v=1746406196"></script>


    <!-- INTERNAL Sweet-Alert js-->
    <script src="{{ asset('build/assets/plugins/sweet-alert/sweetalert.min.js') }}?v=1746406196"></script>


    <script type="text/javascript">
        $(function() {
            "use strict";

            (function($) {

                // Variables
                var SITEURL = '{{ url('') }}';

                // Csrf Field
                $.ajaxSetup({
                    headers: {
                        'X-CSRF-TOKEN': $('meta[name="csrf-token"]').attr('content')
                    }
                });

                $('body').on('click', '#purchasecodebtn', function() {
                    var envatopurchase_id = $(this).data('id');

                    @if (!empty(Auth::user()->getRoleNames()[0]) && Auth::user()->getRoleNames()[0] == 'superadmin')
                        var envatopurchase_i = envatopurchase_id;
                    @else
                        @if (setting('purchasecode_on') == 'on')
                            var envatopurchase_i = envatopurchase_id;
                        @else
                            var trailingCharsIntactCount = 4;

                            var envatopurchase_i = new Array(envatopurchase_id.length - trailingCharsIntactCount +
                                1).join('*') + envatopurchase_id.slice(-trailingCharsIntactCount);
                        @endif
                    @endif



                    $('.modal-title').html('Purchase Details');
                    $('.purchasecode').html(envatopurchase_i);
                    $('#addpurchasecode').modal('show');
                    $('#purchasedata').html('');

                    $.ajax({
                        url: "{{ route('admin.ticketlicenseverify') }}",
                        type: "POST",
                        data: {
                            envatopurchase_id: envatopurchase_id
                        },
                        success: function(data) {
                            $('#purchasedata').html(data.output);
                        },
                        error: function(data) {
                            $('#purchasedata').html('');
                        }

                    });
                });

                // TICKET RESTORE SCRIPT
                $('body').on('click', '#show-restore', function() {
                    var _id = $(this).data("id");
                    swal({
                            title: `{{ lang('Are you sure you want to reset this record?', 'alerts') }}`,
                            icon: "warning",
                            buttons: true,
                            dangerMode: true,
                        })
                        .then((willDelete) => {
                            if (willDelete) {
                                $.ajax({
                                    type: "post",
                                    url: SITEURL + "/admin/tickettrashedrestore/" + _id,
                                    success: function(data) {
                                        toastr.success(data.success);
                                        location.replace('{{ route('admin.tickettrashed') }}');
                                    },
                                    error: function(data) {
                                        console.log('Error:', data);
                                    }
                                });
                            }
                        });

                });
                // TICKET RESTORE SCRIPT END
                // TICKET DELETE SCRIPT
                $('body').on('click', '#show-delete', function() {
                    var _id = $(this).data("id");
                    swal({
                            title: `{{ lang('Are you sure you want to continue?', 'alerts') }}`,
                            text: "{{ lang('This might erase your records permanently', 'alerts') }}",
                            icon: "warning",
                            buttons: true,
                            dangerMode: true,
                        })
                        .then((willDelete) => {
                            if (willDelete) {
                                $.ajax({
                                    type: "post",
                                    url: SITEURL + "/admin/tickettrasheddestroy/" + _id,
                                    success: function(data) {
                                        toastr.success(data.success);
                                        location.replace('{{ route('admin.tickettrashed') }}');
                                    },
                                    error: function(data) {
                                        console.log('Error:', data);
                                    }
                                });
                            }
                        });

                });
                // TICKET DELETE SCRIPT END

            })(jQuery);
        })
    </script>
@endsection

@section('modal')
    <!-- PurchaseCode Modals -->
    <div class="modal fade sprukopurchasecode" id="addpurchasecode" aria-hidden="true">
        <div class="modal-dialog" role="document">
            <div class="modal-content">
                <div class="modal-header">
                    <h5 class="modal-title"></h5>
                    <button class="close" data-bs-dismiss="modal" aria-label="Close">
                        <span aria-hidden="true">×</span>
                    </button>
                </div>
                <input type="hidden" name="purchasecode_id" id="purchasecode_id" value="">
                <div class="modal-body">
                    <div class="mb-4">
                        <!-- <strong>{{ lang('Puchase Code') }} :</strong>
            <span class="purchasecode"></span> -->
                    </div>
                    <div id="purchasedata">

                    </div>
                </div>
            </div>
        </div>
    </div>
    <!-- End PurchaseCode Modals   -->
@endsection